Home » how to » A-z About MTN Supersaver Plus Simply dial *408*1# or text 408 to 131 and migrate to MTN SuperSaver Plus

A-z About MTN Supersaver Plus Simply dial *408*1# or text 408 to 131 and migrate to MTN SuperSaver Plus

MTN SuperSaver Plus is a special tariff plan that allows you enjoy a FLAT rate of 15 kobo per second for calls ACROSS ALL local Networks after the first minute of MTN-to-MTN calls and
MTN-to-Other networks call at 40 kobo per second respectively


Frequently Asked Question About MTN Super Saver Plan

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⦁    What is MTN SuperSaver Plus?
⦁    MTN SuperSaver Plus is a special tariff plan that allows you enjoy a FLAT rate of 15 kobo per second for calls ACROSS ALL local Networks after the first minute of MTN-to-MTN calls and MTN-to-Other networks call at 40 kobo per second respectively.

The MTN SuperSaver Plus tariff plan does not attract a daily or monthly subscription or access fee.

⦁    Who can migrate to MTN SuperSaver Plus?
⦁    All MTN Prepaid customers can migrate to MTN SuperSaver Plus tariff plan.

⦁    Why should I migrate to MTN SuperSaver Plus?
⦁    You will enjoy all of the following benefits when you are on MTN SuperSaver Plus tariff plan:
⦁    Flat rate of 15 kobo/second for calls ACROSS ALL local Networks after the first minute of MTN-to-MTN calls and MTN-to-Other networks call at 40 kobo per second respectively.

⦁    Super Roamer Free

⦁    Super Destination

⦁    Discounted News Service, valid for 7 days

⦁    End of Call notification to inform you of your call duration, total call cost and balance.


⦁    FREE Happy Hour calls to MTN numbers from 00.30am to 04:30 every day (including weekends) as long as you have minimum balance of N100 in your account at 00:30


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⦁    How do I migrate to MTN SuperSaver Plus?
⦁    Simply dial *408*1# or text 408 to 131.

⦁    How much will I be charged for migrating to MTN SuperSaver Plus?
⦁    Your first migration to MTN SuperSaver Plus in 30 days will be free of charge subsequent migration within the same month will be charged at N100.00.

⦁    Will I be charged an access fee when I subscribe to MTN SuperSaver Plus?
⦁    No, you will not be charged a daily access for subscribing to MTN SuperSaver Plus.

⦁    How many times can I migrate in and out of MTN SuperSaver Plus?
⦁    You can migrate in and out of MTN SuperSaver Plus as often as you want BUT your first migration in 30 days will be free.
NOTE
Subsequent migrations in that same 30 day period will be charged at NGN100.

⦁    If I am an MTN Postpaid customer, can I migrate to MTN SuperSaver Plus?
⦁    No, MTN Postpaid customers CANNOT migrate to the MTN SuperSaver Plus tariff plan.

⦁    How does MTN SuperSaver Plus call rate work?
⦁    
⦁    Simply dial *408*1# or text 408 to 131 and migrate to MTN SuperSaver Plus.

⦁    From 12:00am (00:00) on Day 1, MTN will begin to record and accumulate the duration of MTN-to-MTN calls and MTN-to-Other networks calls that you make.

⦁    Your first one minute of MTN-to-MTN calls or MTN-to-Networks calls that you make will be charged at 40 kobo/sec.

⦁    As soon as you make a total of 60 seconds of MTN-to-MTN calls, only your MTN-to-MTN calls will be charged at 15 kobo per second for the rest of the day and your MTN-to-Other networks will still be charged at 40 kobo/sec.

⦁    As soon as you make a total of 60 seconds of MTN-to-Other networks calls, your MTN-to-Other networks calls will then be charged at 15 kobo per second for the rest of the day

⦁    At 11:59pm (23:59), your total call duration will be re-set to 00:00 minutes and your national call rate will return to 40 kobo per second.

⦁    At 12:00am (00:00) on Day 2, the same will happen – after your first one minute of call at 40 kobo per second, your MTN-to-MTN calls and MTN-to-Other Networks will be charged at 15 kobo per second for the rest of the day.

⦁    How do I subscribe for the News service?
⦁    To subscribe for News service, simply text YES to 33330.
As soon as you send the request, the system will deduct N10 from your account and provision you with the service. You will then begin to receive News Headline daily.

⦁    For how long will I enjoy the discounted rate?
⦁    You will be able to enjoy the discounted rate on News service for 7 days after which you will be charged N50 for the service.
As soon as you send the request, the system will deduct N10 from your account and provision you with the service. You will then begin to receive News Headline daily.

⦁    What is Super roamer Free?
⦁    Super Roamer Free is a service that allows customers on the MTN SuperSaver Plus plan receive free incoming calls up to 5 minutes daily while roaming.


⦁    How do I enjoy the Super Roamer Free?
⦁    To enjoy the free incoming call while roaming, you must have spent a minimum of N3000 the previous month before the month you are to travel.

⦁    What happens if I do not spend up to N3000 in the previous month before travelling?
⦁    If you do not spend up to N3000 in the previous month before travelling, all your incoming calls will be charged.

⦁    Will I be able to receive free incoming calls from all International destinations?
⦁    No, you will be able to receive free incoming calls while roaming from the below 9 (nine) destinations only:
⦁    UK
⦁    USA
⦁    France
⦁    Germany
⦁    Italy
⦁    Canada
⦁    Netherlands
⦁    Belgium
⦁    Malaysia

⦁    Will I be required to register the destination before I can receive free incoming call?
⦁    No, you will NOT be required to register any destination to receive free incoming call from that destination.

⦁    Will I be able to view the eligible destinations?
⦁    Yes, you will be able to view eligible destinations by dialling *408*3*1#.

⦁    How many times can I receive the free incoming calls in a day?
⦁    You can ONLY receive a total of 5 (five) minutes daily while roaming in any of the listed destinations.

Q.    What happens when I have received a total of 5 minutes?
⦁    Once you receive 5 minutes of call in a day, subsequent calls you receive while roaming will be charged at the roaming rate of that destination for the rest of the day.


⦁    What happens when I do not receive up to 5 minutes of call in a destination and travels to another destination listed above?
⦁    If you do not receive up to 5 minutes of calls in a destination and travels to another eligible destination, your accumulated calls will not reset. You will continue to receive free calls in that destination until you have received a total of 5 minutes.
Once you have received up to 5 minutes of call, your incoming calls will be charged.

⦁    Will I be able to view my accumulated minutes?
⦁    Yes, you will be able to view the number of minutes that you have received by dialling *408*3*2#.

Q.    What is Super Destination?
⦁    Super Destination is a service that allows customers on MTN SuperSaver Plus plans make discounted calls up to 50% to any of the international destinations listed below:
⦁    UK
⦁    USA
⦁    France
⦁    Germany
⦁    Italy
⦁    Spain
⦁    Lebanon
⦁    China
⦁    South Africa
⦁    India
⦁    Saudi Arabia
⦁    Canada
⦁    Netherlands
⦁    Malaysia

⦁    How do I register a destination to enjoy the discounted rate?
⦁    Simply dial *408*4*2# and then select a destination from the list of destinations that will be displayed.

⦁    How many destinations can I register at a time?
⦁    You can ONLY register 1 (one) destination at a time. However, you will still be able to change your registered destination but will be charged NGN50.

⦁    Can I change my registered destination?
⦁    Yes, you can change your registered destination. To change your destination, you will be required to delete the registered destination by dialling *408*4*4# and then registering another destination by dialling *408*4*2# and selecting a destination from the list of destinations displayed.

⦁    Will I be able to view my registered destinations?
⦁    Yes, you will be able to view your registered destination by dialling *408*4*1#.

⦁    Will I be able to enjoy discounted calls to my registered destination if I migrate to another tariff plan?
⦁    No, once you migrate out of the MTN SuperSaver+ tariff plan to any other tariff plan, calls to your registered destination will be charged at the standard international rate.

⦁    Will I be charged for registering my destination?
⦁    You will be allowed to register your Super Destination for free the first time BUT subsequent registrations after the first free registration will be charged at NGN50.00.

⦁    What is the breakdown of SuperSaver plus tariff plan?
⦁    The breakdown of MTN SuperSaver plus tariff can be seen in the table below:

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