Find missing apps like Safari, FaceTime, Camera, and App Store
- If you can’t find the app using the iPhone Spotlight search tool, go to the Settings app to see if Restrictions are enabled.
- Go to the Apple Store to reinstall iPhone apps that you’ve purchased or preload apps that you may have deleted.
- If your phone is jailbroken, you might need to restore your iPhone to factory settings to get back your missing apps.
This article explains how to get apps back on an iPhone when they’ve gone missing. Instructions apply to all iOS devices.
How to Search for Missing Apps
Not all apps that appear to be missing are hidden or gone. Make sure that the apps are truly missing, and not simply moved to another screen or in a folder. After upgrades to iOS, apps are sometimes moved to new folders. If you recently upgraded your operating system, try searching for the app you’re looking for using the built-in Spotlight search tool.
If Spotlight doesn’t turn up the app you’re looking for, check if Restrictions are enabled in the Settings app. How you turn them off depends on what version of the iOS you’re running.
How to Get Deleted Apps Back
Your apps could also be missing because they’ve been deleted. As of iOS 10, Apple allows you to delete some pre-installed apps (though technically those apps are just hidden, not deleted). Earlier versions of the iOS didn’t allow this.
You get these deleted apps back by reinstalling them. To learn how to reinstall built-in apps that have been deleted, read How to Download Apps You’ve Already Purchased.
Getting Apps Back After Jailbreaking
If you’ve jailbroken your phone, you may have truly deleted some of your phone’s built-in apps. If that’s the case, you’ll need to restore your phone to factory settings to get those apps back. This removes the jailbreak, but it’s the only way to get those apps back.
Why Do iPhone Apps Go Missing?
Every iPhone, iPad, and iPod touch comes pre-loaded with a ton of useful apps from Apple, but sometimes those apps can go missing. If that happens, you may wonder where they went, why they disappeared, and how to get them back.
The apps that this can happen to include the App Store app, the Safari web browser, the iTunes Store app, Camera, FaceTime, and many others. There are several possible reasons why an app has disappeared. It could have been moved or deleted. That’s obvious. Less obvious is that “missing” apps may still be on your device but have been hidden using iOS’s Restrictions feature.
All About the iPhone Restrictions Feature
The iPhone Restrictions feature built into iOS allows users to turn off certain pre-installed apps and features. Besides blocking apps, Restrictions can be used to disable or block changes to many functions and features of the iOS — including Privacy settings, changing email accounts, Location Services, Game Center, and more.
Most importantly for this article, though, when Restrictions are in use, apps can be disabled and hidden — at least until Restrictions are turned off. If enabled, Restrictions can be used to hide the following apps:
Safari iTunes Store
Camera Apple Music Profiles & Posts
Siri & Dictation Apple Books Store
FaceTime Podcasts
AirDrop Apple News
Mail Wallet
CarPlay Installing Apps, Deleting Apps, and In-App Purchases
Why Restrictions Might Be Used to Hide Apps
As mentioned earlier, two groups of people will generally use Restrictions to hide apps: parents and IT administrators.
Parents use Restrictions to prevent their children from accessing apps, settings, or content that they don’t want them to. This can be to prevent them from accessing mature content or from exposing themselves to online predators via social networking or photo sharing.
On the other hand, if you get your iOS device through your employer, apps may be missing thanks to settings instituted by your company’s IT administrators. They may be in place due to corporate policies about the kind of content you can access on your device or for security reasons.
How to Disable iOS Restrictions on iOS 12 and Up
If you’re running iOS 12 or newer, follow these steps:
- Tap Settings.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
- If Restrictions are already turned on, you’ll be asked to enter the passcode. This is where it gets hard. If you’re a kid or a corporate employee, you may not know the passcode your parents or IT administrators used (which is the point, of course). If you don’t know it, you’re basically out of luck. Sorry. If you do know it, though, enter it.
- If you can access the Restrictions settings, you can enable some apps while leaving others hidden, by moving the slider next to the app you want to use to on/green.
- Move the Content & Privacy Restrictions slider to off/white to enable all apps and turn Restrictions off entirely.
How to Disable iOS Restrictions on iOS 11 and Lower
The Restrictions settings are in a different place in iOS 11 and lower:
- Tap Settings.
- Tap General.
- Tap Restrictions.
- The same issue with the Restrictions passcode as described in the last section applies here. If you know the passcode, enter it and choose which apps to enable.
- Tap Disable Restrictions to enable all apps and turn Restrictions off entirely.
FAQ
How do I hide apps on an iPhone?
To hide apps on an iPhone, open the App Store app and tap your profile icon. Go to your Account screen and tap Purchased to see a listing of the apps you’ve downloaded on your device. Tap All to see all your apps. Locate the app you want to hide, swipe left, and tap Hide.
How do I unhide apps on an iPhone?
To unhide apps on an iPhone, navigate to your App Library via the iPhone’s home screen by swiping right until you reach it. Tap the search bar to view apps alphabetically. Tap and hold the app you want to unhide, and then slide to the left to move it to your home screen and unhide it.
How do I delete hidden apps on an iPhone?
To delete hidden apps on an iPhone, go to Settings > General > iPhone Storage and view all your apps in order of memory size. Find the hidden app you want to delete, tap it, and tap Delete App.